Vendor Policy
The rules Retail Shops, Food Businesses and Service Providers agree to when listing on Omesia Bazaar.
1. Registration & approval
Vendors join Omesia Bazaar through a registration process and may be subject to approval before listings go live.
2. Accurate identity & business information
Vendors must provide accurate identity and business information and keep it up to date.
3. Legal goods & services only
Vendors may only list goods and services that are legal to sell in Pakistan and permitted under our Prohibited Items & Services policy.
4. Listing accuracy
Product, Menu and Service listings must be accurate, including descriptions, images, pricing and stock/availability. Image authenticity is required — do not use misleading or unrelated images.
6. Service accuracy
Service Providers must accurately describe the services offered, including scope and pricing.
7. Fulfillment & customer treatment
Vendors must fulfill accepted Orders, Bookings and Get Offers in good faith and treat Customers fairly and respectfully.
8. Refunds
Vendors must honor the refund and cancellation terms described in our Refund & Cancellation Policy.
9. Prohibited items
See our full Prohibited Items & Services list.
10. Complaints
Vendors must respond in good faith to Customer complaints raised through our Complaints process.
11. Review integrity
Vendors may not create fake reviews, incentivize biased reviews, or otherwise manipulate the review system.
12. Enforcement
Violations of this Vendor Policy may result in warnings, listing removal, restrictions, suspension or deactivation, as described in our Community Guidelines.